Rob Hentzen, PT, MBA
Chief Executive Officer, CEOrhentzen@millenniumtherapy.com
Upon graduation from the physical therapy academy in The Netherlands, Rob spent time in medical research before moving to the United States in 1987. After initially working as a therapist at a rehabilitation clinic in the Chicago area, he worked for a law firm in foreign recruitment and started a contract services business. Following this Rob developed and managed a private practice in Chicago. His interest in working for a larger organization drove him to Baxter International and later its spin off Caremark Orthopedic Services. While working as a Regional Director, Rob earned his MBA from Keller Graduate School of Business. During 1993 and 1994 Rob was the Area Vice–President for NovaCare’s Contract Services Division out of Denver Colorado. Following this he was recruited back to Caremark for a brief period after which he became one of the founders of Matrix Rehabilitation, an outpatient rehabilitation provider based in Dallas, Texas. Rob helped create a 200 clinic network in 14 states through acquisitions and start-up locations. During this time he also managed a third party payer network and several occupational medicine facilities.
After seven years and the sale of Matrix, Rob took the opportunity to join Millennium Rehab & Consulting Group and move to his wife’s native state of Iowa. Initially, as COO he helped grow the company by adding several outpatient clinics and expanding the services in long-term care and home health. Currently as Part-Owner/CEO, with a passion for business development, Rob plans for continued steady growth through the development of Millennium’s associates and customer relations.
Angela Hansen-Abbas MS, OTR/L
Director of Compliance & Documentationaabbas@millenniumtherapy.com
Angela is an Occupational Therapist who graduated from Wartburg College with a Bachelor’s degree in Psychology. She then attended Washington University and received a Master’s degree in Occupational Therapy in 1993.
Angela began her career at Covenant Medical Center for over two years. Her experience there was in Acute Rehab, Chronic Pain Management, and Hand Therapy. Angela then left acute care to go into Geriatrics, first taking a job with RehabWorks as a Rehab Director in several skilled nursing homes in northeast Iowa. After one year there, Angela moved to central Iowa and took a position with Prism Rehab Systems as a Program Coordinator in several facilities in the Des Moines area.
Angela has been with Millennium Rehab since it started in 1999. Her role as Privacy and Security Officer allows her to monitor all employees and the company in regards to documentation, billing, insurance, and confidentiality. Angela is passionate about encouraging all employees to reach their full potential both personally and professionally. Angela is excited about the future changes in health care and how to prepare our employees.
Holly Little, OTR/L
Director of Contract Serviceshlittle@millenniumtherapy.com
Holly graduated from St. Ambrose University in 1996 with a BS in Occupational Therapy and a BS in Psychology. She began her Occupational Therapy career in rural Iowa, providing services across many settings. As her career progressed, Holly became more specialized in Outpatient Therapy and the management of clinical operations. She also became a Certified Lymphedema Therapist and completed additional training for many upper quadrant conditions. The last couple of years, Holly has been working on the development of rehabilitation programs in Assisted Living and Independent Living Facilities throughout Iowa.
Holly joined the Millennium Therapy team in March of 2019. Her 22+ years of experience in treatment delivery, program oversight, and rehabilitation program administration gives a very valuable and broad perspective in the delivery of Occupational, Physical and Speech Therapy in Iowa's most rural communities. Holly understands the nuances of delivering rehabilitation in health care shortage areas and the uniqueness of therapy delivery in many settings including critical access hospitals, home health agencies, direct home visits, skilled nursing facilities, daycare centers, outpatient clinics attached to skilled nursing facilities, rehabilitation agencies and at free standing clinics. With Millennium, she is using this knowledge and understanding of the unique differences, coverage criteria, documentation requirements and administrative rules applying to each of the above settings to develop and expand the programs and services available to Millennium Therapy communities and clients.
Holly is a current Board Member of the Iowa Physical and Occupational Therapy Licensing Board. She values her position and the opportunity to make a difference in the oversight of Occupational and Physical Therapy practitioners. There are many changes happening in health care right now and she seeks regulatory rule input to ensure practice rules apply to and make allowances for the nuances of providing therapy services in all Iowa settings.
Jennie Nalley, PHR, SHRM-CP
Director of Human Resourcesjnalley@millenniumtherapy.com
Jennie joined Millennium in February of 2007. Prior to Millennium Jennie worked for A&M Laundry, Denman & Associations, Two Rivers Marketing and Kavalier and Associates. She gained valuable experience in accounting, human resources and supervising and achieved her certificate in Banking and Financial Services during this time. This helped her to quickly grow with her responsibilities at Millennium.
While at Millennium, Jennie gained her certification as a Professional in Human Resources (PHR) and the Society of Human Resources Management Certified Professional (SHRM-CP) certification and is a member of the local and national SHRM (Society for Human Resources Management) and HCI (Human Capital Institute), both known for their knowledge in human resources.
Jennie has helped Millennium establish online payroll, time keeping and benefit management as well as several IT systems and management tools. Jennie assists in the growth of Millennium by creating systems and procedures for all aspects of Human Resources as well as other areas of the company. She works tirelessly with third party organizations and vendors to manage our ever growing workforce. In addition she has been instrumental in revamping and implementing employee benefits, payroll, timekeeping and recruiting. She has helped to ensure her department is staying up to date on electronic records and all areas of human resources.
While running a strong Human Resources Department, Jennie and her staff are key to the growth of the company and with her ability to quickly adapt to change, Jennie is looking forward to the changes and challenges that lie ahead with our company and industry.
Stacy Young MS, CCC/SLP
Director of Training and Staff Developmentsyoung@millenniumtherapy.com
Stacy earned her undergraduate degree in Speech and Hearing Science from the University of Iowa and her Master’s Degree in Communication Disorders from the University of Wisconsin-Oshkosh. She practiced largely in long term care and hospital based settings.
Stacy joined Millennium in February 2005. Since then she has expanded her clinical skills in the areas of outpatient care, home health and endoscopic swallowing evaluations. In 2009 Stacy took on a management role with the company. This allowed her to meet with Millennium staff across the state and provide education about clinical skills, Medicare regulations, and reimbursement issues.
In 2018, Stacy spearheaded the initiation of a mobile FEES program. This allowed for all Millennium contracts and clinics to have access to instrumental swallow studies. Stacy is proud to be part of a growing team that values its employees and provides many opportunities for professional growth.
Mindy Oxenford, PT, DPT
Director of Outpatient Servicesmoxenford@millenniumtherapy.com
Mindy received her B.S. with a minor in Theology from the University of Notre Dame in 1998 and her Doctor of Physical Therapy from Creighton University in 2001. After starting her career working in the schools, she quickly transitioned to the outpatient setting. In 2004, Mindy moved south where she furthered her clinical skill and expertise and moved into management. Her accomplishments include opening and growing a start-up clinic just outside of Augusta, GA, becoming an internal company chart auditor, providing onsite industrial services, and obtaining multiple certifications relating to pre-work screens, job analysis, and functional capacity evaluations.
Eager to travel and visit extended family and see more of the country, Mindy worked as a travel therapist from 2008-2016. Utilizing 6 of her 7 state licenses, Mindy worked in numerous settings and often found herself being asked to perform staff trainings regarding worker’s compensation, treatment of chronic pain, documentation and billing guidelines. In 2016 she decided it was time to come home to the Midwest and embrace the cold winters!
Mindy joined the Millennium Management Team in March of 2016 as the Director of Outpatient Services. While her primary responsibilities relate to the operation, growth and development of Millennium Therapy’s outpatient locations, she also assists with the work comp program, policy & procedure development and review, billing and documentation training of employees and has begun presenting at Work Comp and Rehab conferences statewide. She has a passion for wellness, education, and working with patients who have chronic pain. When not working, Mindy enjoys watching movies, walking her dog, spending time with family, and curling!
Eric West, MBA
Director of Business Development
Eric is an Ankeny native, one of many proud Iowans who left to see the world and came back upon realizing the Des Moines area was the best place to be all along, particularly now that he and his wife are parents to a very energetic toddler. West is a graduate of The Colorado College and The University of Iowa’s Executive MBA program. In between the two he lived in Sydney, Australia, Boulder and Denver.
West launched E3 Millennium Work Therapy Service, then called Employment Cost Solutions, in 2007. ECS grew steadily and surely, ultimately (and very gratefully) reaching a point where there was more business than could be easily managed without a strong partnership. Millennium Rehab and Consulting purchased ECS in 2012 and rebranded it as E3 Millennium Work Therapy to reflect a larger dedication to work comp services, specifically work-specific rehab in addition to the injury prevention and assessment services that were the hallmark of ECS.
Eric oversees business development for E3 and relishes every opportunity to get to know his clients and their unique operations. Prevention services take many forms depending on the work being done. Return-to-Work services also require a unique approach. Figuring out what is best for each one keeps the work lively and always evolving.